SAFETY & FAQ's
HOW TO BOOK?
To book, you can book on-line, send us a message on Facebook or give us a call on 0567706427 or email us Contact Us
HOW MUCH NOTICE DO I NEED TO GIVE FOR A BOOKING?
You can book anytime, however we do get very busy so we recommend that you book as soon as possible to avoid disappointment.
HOW MUCH DOES IT COST?
All prices are available on our website. Prices may vary depending on the intended use i.e. home/business or location
WHAT TYPES OF CASTLES DO YOU HAVE?
We have a large range of Bouncy castles, Obstacle courses, Slides, inflatable games & Garden games. They come in all different shapes & sizes to suit any size garden.
WHAT DOES THE PRICE INCLUDE?
The price includes delivery on your chosen day usually between 9am and 11am. Our trained staff will set the inflatable up for you. It also includes Blower fan & safety mats.
WHAT SORT OF SURFACE IS REQUIRED FOR THE INFLATABLE?
The surface where you are placing the inflatable needs to be flat, preferably grass and clean with no sharp objects including rocks.
DO I HAVE TO PAY A DEPOSIT?
Yes you have to pay 10% of a deposit
HOW DO I PAY?
You can pay with cash, or laser/visa card upon delivery of your inflatable or you can pay using Square prior to your inflatable being delivered.
Please be advised that we will be retaining your card information on file throughout the duration of your rental period. In the event of damage, unpaid fees, or failure to make payment on the day of the rental, we reserve the right to charge your card accordingly.
WHAT IF IT RAINS?
Most of our Inflatables have a built in rain-cover so light showers will not ruin your day. If the weather happens to be too bad you can rebook your inflatable for another day.
HOW MUCH SPACE IS REQUIRED?
You will need to allow a minimum of 4 feet at the front of your inflatable and a minimum of 3 all around. Please make sure the surrounding area is clear of garden toys, swings, slides, patio furniture, rubbish etc.
IS THERE ANYTHING I NEED TO DO BEFORE THE INFLATABLE ARRIVES?
Before your inflatable arrives you need to make sure that the area in which your inflatable is going is clean and clear from any sharp objects. Also please move all furniture (garden furniture, swings, play sets) so as not to cause obstruction.
IS THERE A LIMIT TO THE NUMBER OF CHILDREN THAT CAN USE THE CASTLE/SLIDE/OBSTACLE COURSE AT ONE TIME?
Yes each castle/slide/obstacle course has a guide printed on the side/front. Our drivers also advise on the capacities of our Inflatables during the safety briefing given on each delivery.
ARE YOUR UNITS CLEAN?
Yes. All our Inflatables are clean. We are committed to making sure that your children are playing in a clean, healthy, and safe environment.
CAN YOU DELIVER WITH NO SIDE ENTRANCE AND TAKE CASTLE THROUGH THE HOUSE?
Sometimes we can, you need to contact us prior to delivery
ARE YOU INSURED?
Yes we are fully insured
DO YOU SUPPLY SAFETY INSTRUCTIONS?
Yes we provide detailed Safety Instructions with every hire.
DO YOU SUPPLY GENERATORS?
Yes we can supply Generators at an extra cost
Duty of Care
Please be advised that we do not assume a duty of care for injuries or damages that may occur as a result of using our inflatable rental equipment. As a physical activity, inflatable use carries inherent risks, and it is the responsibility of the hirer to ensure safe use and to assume liability for any injuries or damages that may arise. By renting our equipment, you acknowledge and accept these risks and release us from any liability for such incidents..
Please watch this Safety Video before use of your Inflatable: